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FAQs

Where do you get your products from? Is there anything wrong with them?

The products we sell were originally made for the famous high street and chain stores throughout the UK. The stock is usually surplus or end of the line over makes by the manufacturer.

Legally we cannot sell the clothing with the original chain store label attached and so the original label is either removed or suitably marked out. Every item will always have the size, fabric content and wash care instructions attached.

Am I allowed to sell the products with the original storenames attached?

Any product purchased from us must be sold with descriptions such as 'Ex Chain Store' or 'Ex Major High Street'. It is not accepted for them to be sold with the specific store name attached. We purchase the goods under strict regulations and this responsibility is passed on to our customers when they resell the goods.

How often do you get new styles and products?

We are constantly reviewing and adding new products to our range. You can sign up for our monthly newsletter to keep informed of our latest product lines.

Is there a minimum order?

There is no minimum order required, you can order as many packs as your business requires.

When will I receive my goods?

We aim to process and ship an order within 48hours.

Can I use your pictures on my website?

If you buy from us we're more than happy for you to use our pictures. If you'd prefer the original pictures with the mannequins get in touch and we'll happily email those to you.

I havent received all the specified size/colour range. Why?

All of our product details are correct at the time of advertising, but sometimes we'll sell out of a style/size range quickly or unexpectedly. If this is the case orders are processed as they were received. We aim to provide as full a range as possible for every order, but we aim to send suitable replacements or get in touch to discuss what we will do next.

Do you offer a bulk discount?

We are happy to review prices on substantial orders, so if you'd like to make a large order feel free to contact us to discuss.

Where do you ship to?

If you can’t find your destination country on our delivery page you can send us an email or give us a call and we’ll find out accurate shipping costs before you place your order.

Can I visit your warehouse?

We welcome visits to our showroom by appointment or alternatively we can arrange for one of our representatives to come to you.

I have a product line to sell, would you be interested in buying it?

We welcome enquiries from suppliers and sellers, if you've got a product you think we'd be interested in you are invited to contact us to discuss.

I have a question that’s not listed here, who can I contact?

Our Contact Us page has all the information to ensure you reach someone who can answer your enquiry. We aim to respond as soon as possible to enquiries and you will definitely hear back from us by the end of the next working day.

 

www.leicester.co.uk

 

 

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